CS-RHC (Control-Service Remote Helmet Controller) is a dedicated helmet that enables remote commissioning of the drive, parameterization, device diagnostics and simple repairs. CS-RHC connects to the network via WiFi or LTE. For greater user comfort, it is equipped with a headset with active noise reduction and a camera mounted on a magnetic connector, facilitating immediate disassembly, and thus easy change of the perspective of the shot.
Additionally, tools such as TeamViewer and MCT enable constant supervision and professional remote support of diagnostic and service works. It is possible thanks to the close cooperation (online) of the employees of the Maintenance Department and the Service and Technical Support Engineers of Control Service. Our Service Engineer guides an UR employee step by step through the diagnostics and repair process, and if necessary, he will help to parameterize the device, acting directly on the user’s desktop.
You can perform device diagnostics, drive commissioning, parameterization and minor repairs
You save time searching for and calling the service.
You optimize service costs by eliminating travel costs.
You get to know the equipment you work with better.
You reduce downtime and production restarts faster.
The wireless camera, connected to the helmet with a magnetic connector, ensures full comfort of use.
High-quality video ensures easy service.
A carefully selected headset ensures seamless communication.
In our helmet You are well protected at all time.
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